AAt LeadsChilly, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, platform, and related services (collectively, the “Services”).
1. What Data We Collect:
- Personal identifiers: name, email, phone number
- Company details: business name, industry, team size
- Billing information: address, payment method, transaction history
- Technical data: IP address, browser, operating system, location, and usage behavior
- Communication: messages, support inquiries, form submissions
2. How We Use Your Data:
- To create and manage your account
- To deliver the functionality of the LeadsChilly platform
- To personalize your experience
- To process transactions and billing
- To send updates, service notifications, and promotional content (only with consent)
3. Data Sharing & Third-Party Services: We never sell your data. We may share it with:
- Payment processors (e.g. Stripe, Razorpay)
- Cloud hosting providers (e.g. AWS)
- Analytics tools (e.g. Google Analytics, Hotjar)
- Email & CRM tools (e.g. Leadschilly)
4. Cookies and Tracking: We use cookies to enhance user experience, track usage patterns, and run remarketing campaigns. You can manage or disable cookies in your browser settings.
5. Your Rights:
- Request a copy of your data
- Correct or update personal information
- Request deletion of your account
- Withdraw marketing consent
6. Retention: We retain personal data as long as your account is active or as needed to provide services, meet legal obligations, or resolve disputes.
7. Cookie Policy
LeadsChilly uses cookies to enhance functionality and measure performance.
Types of Cookies We Use:
- Strictly necessary: login, form submission
- Performance: traffic analytics (Google Analytics, etc.)
- Marketing: retargeting and ad personalization
Your Choices:
- Accept or deny cookies via your browser
- Use third-party opt-out tools (e.g. Google Ads settings)
8. Disclaimer
LeadsChilly is a business enablement platform. We provide automation tools, data enrichment, and outreach workflows to assist sales and marketing efforts.
We do not guarantee:
- Increase in sales or leads
- Business outcomes
- Legal compliance of your outbound activities
Users are responsible for complying with their local laws and industry regulations.
Data Processing Addendum (DPA)
If you are subject to the GDPR or CCPA:
1. Purpose: The DPA governs how LeadsChilly processes personal data on your behalf.
2. Data Processor Role: LeadsChilly acts as a data processor. You are the data controller.
3. Subprocessors: We only work with GDPR/CCPA-compliant subprocessors.
4. Security Measures: We ensure encryption, limited access, data minimization, and secure backups.
5. Data Transfers: If data is transferred outside the EEA, we use Standard Contractual Clauses or equivalent safeguards.
6. Access the DPA:
Request it by emailing legal@leadschilly.com
Your data security is mission-critical. We implement industry best practices:
1. Platform Security:
- HTTPS for all app and site traffic
- Data encrypted at rest and in transit
- Daily backups stored securely
2. Application Security:
- Role-based access controls
- Limited admin access to data
- Regular vulnerability scans
3. Infrastructure:
- Hosted on secure cloud servers (e.g. AWS, Namecheap)
- Firewall and DDoS protection
4. Breach Notification: If a data breach occurs, we will notify affected users within 72 hours.
Contact Security Team:
support@leadschilly.com
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at support@leadschilly.com